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Frequently Asked Questions

What is GizmoHelp?

GizmoHelp aims at simplifying technology for users. We provide comprehensive technical support and training solutions for the consumer gadgets.

What is Gizmocontrol?

GizmoControl provides tools that let you protect your mobile device and the personal data stored in it as mobile devices are vulnerable to all sorts of mishaps, loss, thefts.

What is Kochar Tech?

Kochartech is the flagship company of the Kochar Group. It is one of the few organizations that offer a complete framework for monitoring and managing the Wireless Data User Experience. Kochartech builds solutions for Enterprises, Operators and Consumers.

What are the services offered by GizmoHelp?

Device Training
GizmoHelp Club
GizmoControl Apps

What are the benefits of GizmoHelp?

Help you to take maximum benefit of your device
Customized apps according to consumer profile

What is GizmoHelp Club?

In GizmoHelp Club, you will be provided with the information on the latest technology and gadgets that are coming to the market.

What devices are supported by GizmoHelp?

Mobile, Tablets, Computers, Laptops, Networking devices, launching soon Smart TVs, Set Top boxes, Digital Cameras and Gaming Consoles

Where can I get the GizmoHelp?

On Chat, In-store, At-Home or Phone.

What is the customer care number?


What will be covered in product training?

Innovative training solutions will help the customers to use different mobile platforms like Android, iOS, BlackBerry etc.

How do I sign up for Gizmo Help online?

Click on ‘Register’ at the top left corner of our website and enter the required information in the fields.

What are the payment methods?

While purchasing Gizmo Help, you can pay via the following ways:
Credit Cards
Cash Payment
Online Payment

How secure is the order process?

Ordering process is very secure. The entire process is checked and deeply monitored as per the laws. Your information remains private and confidential with us as per our Privacy policy.

What charge will show on my card?

The details for any purchase of software on our site will appear as “Kochar Info tech”.

Do you take orders by phone or mail?

Yes, we do take order by phone or mail. You can call us at our Toll Free No. 1800 200 1819 or you can e-mail us at

What is meant by Compatibility?

Hardware Compatibility refers to the device’s capability to connect with other systems with no modification or conversion required whereas application compatibility refers to that certain applications will work on specific devices only. For instance, an Android app will be compatible with devices running Android operating system only and not with iOS or Blackberry.

How will I get the Gizmo Control software?

After purchasing, you will be delivered the software download link on your email ID, immediately after completing all formalities. You can then download your software with the help of a link provided in your delivery email and read instructions for a quick installation process.

What is a Scratch code or Licence key?

Scratch code or Licence key is a secret code that you can get by scratching off the silver strip at the back of Product Support Plan Card. You need this code for the validation purpose when you call the GizmoHelp helpline for product support.

In what format are the application installers available?

Available in Android, the files are with extension ‘.apk’

Do you provide software updates?

Yes. As long as you are a GizmoHelp subscriber you will receive the latest upgrades to the software free of charge

What is your privacy policy?

It is company policy that our customer databases remain confidential and private. We have not, will not, and won’t ever sell names to “spammers” or other parties who would like to use our databases to advertise or solicit their products or services. Our products do not collect any information from your phone other than the information required for the products’ successful operation.